Shipping

Shipping Terms

Shipping Regions

Currently, we only ship to Norway, Sweden, Denmark and Germany. Stay tuned for future updates on expanded shipping regions.

Delivery Information

We deliver exclusively to customers with residential addresses in Sweden, Denmark, Norway (excluding Svalbard) and Germany. Deliveries will be made either to your nearest pickup point or directly to your home address.

Delivery Lead Time

• Standard Lead Time: 5-10 business days, provided the item is in stock at the time of ordering.
• Notification of Changes: If there are any significant changes to your delivery, we will contact you.
• Made to order: Some items are Made to order. These items have 8-12 weeks delivery time.
• Risk Management: Northern assumes the risk for damaged or lost goods until they are received by you.

Receipt of Goods

Goods are considered delivered when you, or a delegated receiver over 18 years old, receive and sign for the delivery at the pickup point or at your doorstep for home deliveries.

Package by Mail

• Pickup Point: Packages sent by mail will be delivered to your nearest pickup point. An SMS notification will be sent to your phone number once your order is ready for pickup.
• Unclaimed Packages: If you do not pick up your order and fail to respond to the pickup or delivery notice, this does not allow you to cancel the purchase. Unclaimed packages returned to us will incur a fee of 250 kr in addition to the freight charge.

Home Delivery

Northern offers home delivery for certain items, especially those that are large or heavy. This option, along with any additional charges, will be indicated at checkout.

For any inquiries or further information about our shipping terms, please contact us at post@northern.no.