Privacy and Cookies
Privacy Policy
At Northern, we are committed to safeguarding your personal data. This document outlines how we collect, use, and protect your information.
What is Personal Data?
Personal data refers to any stored information that can identify you, including your name, address, email, phone number, country, and IP address.
How Does Northern Collect Personal Data?
We collect personal data in the following ways:
- Direct Interactions: When you visit our website, fill out forms, or communicate with us via post, phone, email, or social media.
- Website Usage: When you visit northern.no, we automatically gather information such as your browser type, search terms, IP address, network location, and website access details. This data helps us optimize your user experience and website functionality.
- Transactions: If you purchase products as a retailer, wholesaler, or contract customer, or contact us via email (e.g., post@northern.no), we collect the information you provide, such as name, address, company details, email, phone number, payment method, and shipping information.
- Newsletter Subscriptions: When you subscribe to our newsletter, we collect your name, email, and country.
How Do We Use Your Personal Data?
We use your personal data for the following purposes:
- Service Delivery: To provide our services, we need to know certain information about you, such as identification and contact details. We comply with legal requirements for tax and bookkeeping.
- Service Improvement: We use your data to enhance our services, communications, and marketing efforts, ensuring we offer the most relevant information and services.
Sharing and Storing of Personal Data
We do not sell or share your personal data with third parties except under the following circumstances:
- Service Delivery: Sharing is necessary to deliver our products or services.
- Legal Compliance: To comply with legal requirements and regulations.
- Collaborations: With data processors within and outside the EU/EEA.
- Consent: You have given us active consent for other purposes.
We may also share anonymized and aggregated data with third parties, such as marketing agencies, advertising partners, and website hosts, ensuring it does not identify you.
Your personal data will be deleted when it is no longer relevant for the purpose it was collected.
Your Rights
If the General Data Protection Regulation (GDPR) applies to you (because you are in the EU or EEA), you have the following rights regarding your personal data:
- Right to be Informed: We are obligated to inform you about how we use your personal data.
- Right to Access: You can request access to your personal data and information about its processing.
- Right to Correction: You can request corrections to inaccurate data.
- Right to Deletion: You can request deletion of your personal data, subject to legal requirements.
- Right to Restrict Processing: You can request that we limit the processing of your personal data.
- Right to Object: You can object to the processing of your data for direct marketing and profiling.
- Right to Revoke Consent: You can revoke your consent at any time by contacting us at post@northern.no.
- Right to Complain: You can file a complaint with Datatilsynet, Tollbugata 3, 0152 Oslo. Contact them via email at postkasse@datatilsynet.no or by phone at +47 22 39 69 00.
For any inquiries or to exercise your rights, please contact us at post@northern.no. You may be required to verify your identity for security purposes.
Cookies Policy
Cookies are essential for the functionality of our website. When you visit Northern.no, we collect information about your activities using cookies.
What Are Cookies?
Cookies are small data files placed on your computer's hard drive. They contain information about your interactions with our website, helping us personalize your online experience and gather statistical data to improve our services. Cookies cannot execute program code, transmit viruses, or collect information beyond your activities on our website.
Your Control Over Cookies
You can choose to decline the use of cookies. Most web browsers allow you to delete or block cookies and notify you before they are stored. Consult your browser's help section for instructions on managing cookies. If you use multiple browsers, you'll need to adjust settings individually for each one. Note that declining cookies may affect your shopping experience, including keeping your shopping cart updated and placing orders online.
How We Use Cookies
We use cookies for:
- Functionality: Ensuring our online store operates as intended, such as adding items to your cart and processing orders.
- Web Statistics: Collecting data to measure and improve user experience, track sales, and analyze the effectiveness of ad campaigns.
- Sales and Advertising: Delivering relevant website and social media advertising. These cookies are often placed by specialized organizations, which is why you might see ads for products you've viewed on our site.
Types of Cookies We Use
- Functional Cookies: Necessary for the website to function correctly.
- Analytical Cookies: Used to collect data on how visitors interact with our site. We use Google Analytics, Klaviyo, Meta and Shopify to gather insights on page visits, traffic sources, and more.
- Advertising Cookies: Help deliver personalized ads based on your interests and browsing behavior. These may include third-party cookies from our partners like Meta, Google, Shopify and Klaviyo.
Changes to Our Privacy & Cookie Policy
The General Data Protection Regulation (GDPR) is evolving, and the Norwegian Government is updating its Personal Information Act. As guidance may change, we might update our privacy policy accordingly. Please check this page periodically for the latest information.
If you have any questions regarding our privacy policy or wish to exercise your rights, contact us at post@northern.no.